- 2014 turbotax deluxe free download for free#
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2014 turbotax deluxe free download for free#
Reports are that if you contact them and cite the unexpected feature change, they will offer you the upgrade to Premier for free (a $30 savings as noted above). You have to e-mail them at their own special e-mail address: or call them at 80 (8am – 8pm EST M-F). That basically means the squeaky wheels get the grease. Well, hidden in the Amazon comments and vaguely referenced in various articles is the fact that Intuit will help their customers on a case-by-case basis so they can “demonstrate customer service” and “do what’s necessary” to appease customers. What if you want to stick with TurboTax? TurboTax may offer you a free upgrade to Premier, *if* you ask correctly. This offer is not on the H&R Block website – it is only available by e-mailing them as directed above. You can import from a previous TurboTax return. H&R Block will then send a link for one free download of H&R Block Deluxe + State (a $45 value, State E-file is $19.95 extra, does include Schedule D). A photo, scan, or email showing proof of TurboTax Basic or Deluxe purchase.
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Type of operating system in use (Windows/Mac).Those who have already purchased TurboTax Basic or Deluxe and would like to try H&R Block may email H&R Block at and include the following information: Trying to pick up the fumble, H&R Block is offering any impacted TurboTax customer a free copy of the H&R Block Deluxe + State for 2014, which just so happens to still include Schedule D capital gains guidance. They don’t hide it, but you can see how repeat customers won’t notice since the Deluxe name doesn’t change. Intuit needed to communicate this price change much more upfront and clearly. That $30 upgrade fee is a 66-75% price increase.
2014 turbotax deluxe free download software#
The software only cost $40 or $45 initially.
2014 turbotax deluxe free download Pc#
My theory is that desktop PC customers always pay for their software upfront (often at a physical store like Staples or Costco) and then don’t expect to be asked for any more money down the road. Why the outrage this year and not last year? TurboTax says 80% of people use the online version and only 20% use the desktop download, so you can see why Intuit thought everything would be cool.This time, break out the pitchforks! There are over a thousand 1-star reviews on the Amazon product page and articles from various media outlets including the NY Times and Time.
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In other words, the 2013 change to the online version was propagated to their desktop download/CD version.